Chachula Group, Inc Privacy Policy
Effective Date: July 2, 2025
This Privacy Policy describes how Chachula Group, Inc (“We,” “us,” or “our”) and our trusted vendors collect, use, and protect your personal information when you interact with our websites and mobile applications (collectively, the “Platforms”). Your privacy is a priority for us, and we are committed to being transparent about how we handle your data.
This policy also acknowledges that information you submit may be collected and processed by our delivery partners. To understand their data practices, we encourage you to review their respective privacy policies.
1.0 The Information We Collect
To provide you with our services and a tailored experience, we collect information from and about you in several ways.
- Contact and Personal Information: When you register on our Platforms, we may collect your name, phone number, and email address. We may also collect the month and date of your birthday or anniversary to personalize your experience.
- Device and Usage Information: When you access our Platforms, we may automatically collect information from your device, such as your IP address or Unique Device Identifier (UDID). We may also gather information about the specific parts of our Platforms you use and the third-party websites or applications you visit after leaving ours. We work with third-party partners who may also collect information about your online activities.
- Payment Information: Should you make a purchase, we may utilize third-party services to collect your credit card number and other payment details.
- Location Information: With your consent, we may collect your precise location using GPS, cellular network data, Wi-Fi networks, or information you provide. We may also analyze how frequently you use our Platforms.
2.0 How We Collect Your Information
We gather information through various methods to ensure the seamless operation of our Platforms and to improve our services.
- Directly From You: We collect information that you provide to us directly, for instance, when you register on our Platforms.
- Passively From Your Devices: We automatically collect technical information from your device, such as your IP address and UDID. Our vendors may also use scripts and other digital tools to track your activity on our Platforms to ensure they function correctly.
- From Third Parties: We may receive information about you from our business partners and social media platforms.
- By Combining Information: We may combine information we have collected offline with data we gather online. We may also merge the information we collect from you with information provided by third parties. Our delivery partners may also combine the information they collect on our behalf with data from other sources.
3.0 Our Commitment to How We Use Your Information
We use the information we collect for the following purposes, always with a commitment to respecting your privacy:
- To Administer Our Platforms: We use your information to manage and maintain our online services.
- To Respond to You: Your information allows us to address your inquiries, questions, and feedback effectively.
- To Communicate With You: We may contact you regarding your account, our professional relationship, this Privacy Policy, or our Platform Terms.
- To Enhance Our Services: We analyze user information to improve our products, services, and overall website experience. We may use your information to customize your interactions with us.
- For Security Purposes: We use data to protect our company, our clients, and our Platforms from potential threats.
- For Marketing Purposes: With your permission, we may provide you with information about new services and special offers. We may also use your information to present you with relevant advertisements. If you register with us, you will be enrolled in our email newsletter, which you can manage at any time. We may also utilize push notifications on our mobile applications.
- As Permitted by Law: We use information as otherwise allowed or required by applicable laws and regulations.
4.0 Sharing Your Information with Third Parties
We may share your information with select third parties under the following circumstances:
- With Our Business Partners: We may share information with our trusted clients and partners.
- With Our Service Providers: We may share information with vendors who perform services on our behalf, such as email distribution.
- For Legal Compliance and Protection: We may share information if required by law, such as in response to a court order or subpoena, or at the request of a government agency. We might also share information when we are investigating potential fraud.
- In Business Transitions: If all or part of our business is sold or acquired, we may share your information as part of that transaction.
- For Other Disclosed Purposes: We may share your information for other reasons that we will describe to you at the time of collection.
5.0 Your Choices and Control
You have certain choices regarding how your information is shared and used for marketing.
- Opting Out of Marketing Emails: You can stop receiving our promotional emails by following the unsubscribe instructions in any marketing message you receive from us. Please note that even if you opt out of marketing messages, we will still send you transactional communications, such as responses to your inquiries.
- Controlling Cookies and Tracking Tools: Your web browser may allow you to control cookies and other tracking technologies. The method for doing so varies by browser. Please be aware that if you block cookies, certain features on our sites may not function correctly. Some websites have “do not track” features; however, these are not uniform, and we do not currently respond to these signals. To control Flash cookies, which we may use on certain sites, please visit Adobe’s website, as these cannot be managed through your browser settings.
- Mobile Device Controls: You can typically turn off GPS locators and push notifications through your phone’s operating system settings.
6.0 Third-Party Websites and Services
Our Platforms may contain links to other websites or include third-party services. If you click on a link to a third-party site, you will be directed to a website that we do not control. This Privacy Policy does not apply to the privacy practices of those external sites. We encourage you to read the privacy policies of other websites carefully, as we are not responsible for their practices.
7.0 Your State Privacy Rights
Certain state laws provide residents with specific rights regarding their personal information. If you reside in a state with applicable privacy laws (such as California), you may have the right to request information from us about how we share your personal information with third parties for their own direct marketing purposes. To make such a request, please send an email to michael@chachulagroup.com or write to us at the address below. Please indicate your state of residence and the nature of your inquiry.
8.0 Our Policy Regarding Children
Our Platforms are intended for adults. We do not knowingly collect personally identifiable information from children under the age of 13 without verifiable permission from a parent or guardian. If you are a parent or legal guardian and believe your child under 13 has provided us with information, please contact us by email or mail at the address listed below. Please mark your inquiry “COPPA Information Request.” Parents can learn more about protecting children’s privacy online by visiting the Federal Trade Commission’s website.
9.0 International Data Transfers
The information we maintain may be stored both within and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. Our Platforms are subject to U.S. laws, which may not afford the same level of protection as those in your country.
10.0 Our Commitment to Data Security
We employ standard security measures to protect your information. However, the internet and mobile applications are not 100% secure. We cannot promise that your use of our Platforms will be completely safe. We encourage you to use caution when using the internet and mobile applications, including not sharing your passwords. We retain personal information for as long as it is necessary or relevant for the practices described in this Policy and as otherwise required by law.
11.0 Contact Us
If you have any questions about this Privacy Policy, please feel free to contact us.
Chachula Group, Inc
Dallas, TX
Phone: 1-818-466-9400
Email: michael@chachulagroup.com
12.0 Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this Privacy Policy periodically for any updates.